30-Day Return & Exchange Policy
We want you to be completely satisfied with your purchase. We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return or exchange.
Conditions for Eligibility
To be eligible for a return, your item must meet the following criteria:
The product must be unused, unworn, undamaged, and in the same condition that you received it.
The item must be in its original packaging with all tags, manuals, and accessories intact.
Proof of purchase (order number or invoice) is required.
Note: Items that show signs of wear, deliberate damage, or missing original components will not be eligible for a return or refund.
Damaged or Incorrect Items
Please inspect your order upon receipt. If the item is defective, damaged, or if you received the wrong item, contact us immediately so that we can evaluate the issue and make it right.
How to Initiate a Return
Contact our support team via email or WhatsApp with your Order ID and photos/videos showing the item's condition.
Once approved, our team will guide you on dispatching the item back to our fulfillment center.
Upon receiving and inspecting the returned item, your refund or replacement will be processed within 3–5 business days